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REFUND POLICY


Payment Terms and Refund Policy


Unless otherwise expressly agreed in writing by SMC Broking, full payment for participation in a product is required at the time of registration. In the case of Programs that include a trial window, such trial window shall be made available only after the full payment. During the trial window, upon a request by the Student, and to the satisfaction of SMC Broking, SMC Broking may choose to refund the product Fees paid, subject to such charges as may be decided from time to time. Once the trial window has closed, there will be no refund allowed for any reason whatsoever.

It is the sole responsibility of the user enrolling into a Product to check the accuracy of, and evaluate the suitability and relevance of, the Product elected. The purchase of the Product is non-transferable.

To make payment for any Product or to purchase any services or products offered by SMC Broking through the Platform, you must have internet access and a current valid accepted payment method as indicated during sign-up ("Payment Method"). SMC Broking does not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms of such a payment provider.

You agree that in case SMC Broking's third-party payment provider stores any such information, SMC Broking will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and SMC Broking is in no way liable for any such losses and is neither responsible to reimburse/make good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform.

Failure to pay may result in withdrawal of your access to a Product. Depending on where you transact with us, the type of payment method used and where your payment was issued, your transaction with us may be subject to foreign exchange fees or exchange rates. SMC Broking does not support all payment methods, currencies or locations for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrollment/purchase.

You may cancel your license at any time. No refund will be made once the payment (in part or whole) for a product has been made. We do not provide refunds for the lack of usage or dissatisfaction.



Use of Product


You also understand that SMC Broking, at its sole discretion, may limit, suspend, or terminate your use of the Platform or Product and/or all SMC Broking-provided services related to the Product, such as access to SMC Broking coaches or support services, evaluation services, or product licenses. You also understand that SMC Broking may modify or discontinue all services related to its Product at its sole discretion. You agree that SMC Broking shall not be liable to you or to any third party for any such modification, suspension or discontinuance. Nothing in these Terms shall be construed to obligate SMC Broking to maintain and support the Platform or Product or any part or portion thereof or any associated services.

If you no longer wish to use any product, you may terminate your participation by giving notice to SMC Broking.

You agree not to share such access with any third party. If you are unable to attend an online live lecture/webinar, please provide SMC Broking with prior intimation regarding this.



Contact us:
Mail: support@smcbroking.com

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